Refund Policy

At Option Brains, we are committed to delivering high-quality services and digital products to our customers. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website or mobile application.

• Monthly / Yearly / Lifetime Memberships: All membership plans, including monthly, yearly, and lifetime subscriptions, are non-refundable and non-transferable under any circumstances.
• Subscription Modifications: You may shift your subscription to a different period or upgrade to a higher-tier plan, but cancellations and refunds are not permitted once the purchase has been made.

• If you have pre-booked or reserved your seat for a service, course, or event by paying a token amount, this amount is refundable within 7 days from the date of payment.
• After 7 days, the pre-booking amount becomes non-refundable. However, it can be adjusted toward the final payment of the selected membership or service.

• Courses, Indicators, Strategies, and Digital Content: Purchases of educational courses, trading indicators, strategies, and other downloadable digital content are non-refundable and non-transferable once the purchase is completed.
• Mentorship & Training Programs: Payments made towards mentorship programs, workshops, or training sessions are final and non-refundable. If you are unable to attend a live session, we may offer access to recorded content at our discretion.

• Refunds will only be considered for pre-booking amounts and cases of excess payment due to technical issues.
• To request a refund, you must contact our customer support team via email at [email protected] with details of your purchase and a reason for the refund request.
• Refund requests must be submitted within the applicable timeframes mentioned above to be considered for approval.

• Once a refund request is received and approved, we will process the refund within 7-10 business days.
• Refunds will be issued to the original payment method used at the time of purchase. If that is not possible, the amount will be transferred to a bank account specified by the customer.

• We reserve the right to deny refund requests if we suspect misuse, fraud, or non-compliance with our refund policy.
• No refunds will be provided for subscription renewals or purchases made outside of the specified refund period.
• Refunds are not applicable in cases where the customer has accessed the digital product (such as courses, indicators, or strategies) or used our services before requesting a refund.

If you have any questions regarding our Refund Policy, please reach out to us at [email protected]. Our team is here to assist you with any concerns you may have.

By purchasing from Option Brains, you acknowledge and agree to abide by this Refund Policy. We are committed to providing a transparent and fair process for all our customers.