Investor Charter

For Research Analysts, as applicable to Option Brains Capital Private Limited (SEBI Registered Research Analyst · INH000020174).

Company details

This charter is published by Option Brains Capital Private Limited (brand: OptionBrains), a sebi registered research analyst. Registration with SEBI does not guarantee returns or imply performance assurance. Research is for decision-support; we do not execute trades or provide portfolio management.

Legal entity
Option Brains Capital Private Limited
Trade name
OptionBrains
Constitution
Private Limited Company
SEBI registration
SEBI Registered Research Analyst · INH000020174
GSTIN
27AAECO1242P1Z7
Registered office
Office No 306, 3rd floor, Regency Landmark Building, Ulhasnagar, Thane 421002, Maharashtra, India
Support email
support@optionbrains.com
Support phone
+91 75758 36969 · +91 90908 36969
Office hours
9:00 am to 6:00 pm (Mon – Fri) (IST)
Vision

To make quality investment research accessible to every Indian retail investor.

Mission

To provide unbiased, research-backed investment insights while maintaining the highest standards of integrity and regulatory compliance.

Business transacted / services

We publish research products on OptionBrains. These are not pooled funds and are not personalised investment advice.

  • Equity research reports
  • Investment recommendations
  • Intraday trading calls
  • F&O strategy ideas
  • Technical analysis
  • Model portfolios
  • Technical indicators
  • Educational webinars
Timelines of services
ActivityTimeline
Account / KYC onboardingAs per SEBI KYC / CKYC norms
Access to subscribed researchSame day after successful payment & KYC
Model portfolio updates / rebalancesPublished on the product page when the desk updates weights
Acknowledgement of a complaintWithin 24–48 hours
Resolution of a complaintWithin 21 calendar days (escalate if pending beyond 30 days)
Refunds (where applicable)As per the published refund policy
Rights of investors
  1. Receive research-based recommendations with proper disclosures
  2. Access to a grievance redressal mechanism
  3. Protection of personal information as per applicable privacy laws
  4. Fair and transparent pricing with no hidden charges
  5. Right to cancel a subscription as per the refund policy
  6. Access to required regulatory information (charter, disclosures, complaints)
Responsibilities of investors
  1. Make investment decisions based on your own judgement and risk appetite
  2. Read and understand all disclosures before acting on research
  3. Complete KYC requirements as per SEBI regulations
  4. Report grievances through the published channels
  5. Keep login credentials confidential
  6. Comply with applicable laws and regulations
Do's and Don'ts for investors

Do's

  • Always verify the credentials of the research analyst
  • Read research completely before acting
  • Diversify your investments
  • Keep records of subscriptions and communications
  • Report any suspicious activity

Don'ts

  • Do not invest based on tips from unregistered entities
  • Do not share your trading account credentials
  • Do not invest money you cannot afford to lose
  • Do not blindly follow any recommendation
  • Do not fall for guaranteed-return promises
Grievance redressal

Raise a complaint on our Complaints page, or write to the officers below. If we do not resolve it within 30 days, you may use SEBI SCORES.

Compliance Officer

Mr. Avisekh Ghosh

support@optionbrains.com

+91 75758 36969

Grievance Officer

Mr. Avisekh Ghosh

support@optionbrains.com

+91 90908 36969

Level 1 — Support

support@optionbrains.com

Acknowledgement: 24–48 hours

Level 2 — Grievance Officer

Mr. Avisekh Ghosh

Target: 21 calendar days

Level 3 — SEBI SCORES

scores.sebi.gov.in

Toll free: 1800 22 7575

Also see Disclosures · Complaints · Refund policy